Customer Support

Sarah gave me the best customer service I’ve ever experienced. She helped me pick the right bundle and made sure I applied the discount codes correctly so I could add an extra item. She went out of her way to explain everything in detail and answered all my (many) questions. Seriously, I couldn’t be happier with the help I got—I’m definitely a lifelong customer now. Thanks, Sarah!

I called customer service because I could not find the replacement guards and was fortunate enough to get Sarah as my customer service representative. What a pleasure! She was extremely sincere in her willingness to help me out. I was already impressed with product but now I am a lifelong fan due to her assistance. Thank you Sarah for being a bright spot in my day.

Absolutely outstanding customer service! When my Beardscape V2 stopped charging, Brio handled everything quickly and professionally, sending me a replacement without any hassle. Their commitment to quality and customer satisfaction is truly impressive. I highly appreciate their support and highly recommend Brio to anyone!

Brio beardscape and the customer support that comes with their product is top notch. It was a pleasure dealing with Sarah. She made it seamless and easy. It's great dealing with a company that goes above and beyond to take care of their customer's needs. Thanks again to the team at brio.

Sarah is an absolute boss and sweetheart bundled together. Proactive, high energy, and high agency. Resolves issues with a human touch which is becoming increasingly rare. Promote her if you know what's good for you.