First off I don't believe anything is ever perfect and would have preferred to give this a 4.5. On the flip side of that I can't name a single thing that is wrong or I dislike about the shaver. I have bought and still own a Remington Balder Pro & a Groomie Baldie Pro. Both of them work but, I had several annoying issues with them that kept me looking for something better. And I can attest that the Brio Raze is that product.
How close a shave is doesn't concern me that much but the Brio Raze is as close if not closer than the other 2 shavers I have. It has a digital gauge for the battery. I don't know if the marketing materials say what the numbers represent, the Groomie claimed that the numbers were an indicator of minutes. They are not indicators of minutes remaining for either shaver. They are more a rough guide, the lower the battery is the less time you will get out of the numbers. Example, I can shave my face and head 3 times on power level 1 and use 50% of the battery. By the 4th shave the power is low so I kick it into speed 2 and get 1 more shave out of the last 50% indicated on the battery gauge. For reliability, even on low power it mows through and doesn't pause or stop like both the Remington and the Groomie did under low power conditions.
The last thing I would mention is the Best in Class customer service! Fast, attentive and knowledgeable people handled an issue I had with the shaving head on my shaver that although it still functioned properly they…