We offer a variety of reversible length guards compatible with our Beardscape Beard and Hair Trimmer V1 and V2, so your beard can be the exact length you desire! Or purchase our Length Guard Replacement Pack and get all the length guards we offer.
When you order a Beardscape V1 or V2 it comes standard with all length guards.
- Most orders ship with USPS or UPS and arrive in
7-10 days.
- For products over one pound, we do offer a faster, 2-4 day service for a shipping fee.
- Shipping notifications are always sent via email but are sometimes filtered to the junk/spam folder.
This was an out of warranty replacement for a guard that broke. I reached out to customer service as I didn’t see an option to purchase a new one and they promptly sent a replacement out free of charge. This is what customer service is supposed to look like. Thanks Brio!
I had to replace this length guard after minimal use because it split in half while putting it on the trimmer. I use this guard maybe once or twice a month, and yes although there is a learning curve when it comes to putting these guards on, I'm well past that. This wasn't the cheapest trimmer on the market by a long shot, so I was disappointed with the performance. Am I to expect that all the guards will break, and will need replacement, because I notice that they are readily available on your website, even as a complete set, and quite pricey given the quality. With other brands the guards typically outlive the trimmer.
Hello, Richard! Thanks for your review. I'm sorry to hear about the broken guard! The guards do break sometimes, but the method to attach them shown in this video may reduce wear and tear and prevent them from breaking on you: https://vimeo.com/406986730
We're also about to release a different guard system that should be compatible with every version of the Beardscape, so stay tuned for announcements!
Lastly, we cover broken guards under a two-year warranty, and we're always happy to help at support@briopg.com. I'll reach out to you directly to help further!
Brio rep was nice enough to send me a new guard free if charge to replace my 9-12mm guard. Great customer service. Much appreciated
My kit I use for trimming and cutting had this one that i use all the time. well from use it broke. Thankfully this one is the replacement and did not need to buy a new kit because of one thing breaking. Love BRIO!!!
Had a problem with a guard 9 x 12 mm called Customer Service spoke with Sarah took care of my problem professionally and courteously. Honestly a great experience and shipping was fast and it was under warranty. Got it within three days in New Jersey thank you Brio thank you Sarah accompany that stands behind their product Always a Brio customer.
