Don't fall for "Owners Why Brio is Better YouTube videos
Hello I bought the second Gen shaver after the owner or engineers review / pitch abd comparison YouTube videos. don’t believe the hype! I have the latest GEN two trimmer in the custom off-white shade that cost extra, not sure why I bought it. I also bought it in a package with the zero skate blade, a body trimming blade and some ridiculously large travel case along with all the different cutting length trim pieces. I’ve now had this unit about four months, and I can report that it works OK. Is it any better than the $59 Panasonic shaver? I have with the adjustable fixed head set up and a built-in pop-up trimmer, the answer is. NO! To begin with the brio is not waterproof, but I think the engineer give us some weird reason for but it’s BS. It trims no better than my Panasonic did which was the biggest disappointment. Further, having to pop off these interchangeable blades is difficult not because it’s too hard to push off, but it’s just hard enough where you feel like the shaver is gonna break! Once you have the cutting head off, you can see how bits of hair and such get in all around the blade itself into the mechanism and how thin the plastic is that holds these blades in place. Again, I was looking at all manner of different shaver and willing to spend big dollars I figured for the 150 or so I laid out for this one. It seemed like a great deal. when I end up happening is, this head engineer review gentleman on the YouTube videos Brio does basically he takes his known…
Brio Product Group
Hello, Craig! I'm sorry to hear about all of the trouble! I'll try to touch on all of the main points you brought up. The pro case is rather large, but it's a great option for customers that like to keep everything organized. If you need a smaller case, we have that option! Here's a link: https://www.brio4life.com/collections/trimmer-accessories/products/trimmer-cases-copy
It is true that it's better to trim on clean/dry hair instead of wet hair. Wet hair becomes matted down against your skin, which makes so that the hair is not easily trimmed. Dry hair stands up and is easily caught by the blade. In order to stand the wet hair up, one would have to apply a lot of extra pressure and that results in cuts and nicks. Trimming wet hair is just a bad idea.
About the guards - they will not break your trimmer, and if one of the guards ever breaks, we have you covered under a two-year warranty. They're very easy to attach and they do click in place. Here's a video that shows the best way to go about it: https://vimeo.com/406986730
For the micro-adjust lock button - that button only needs to be pressed when you're bringing the micro-adjuster down from 1.0mm towards 1.9mm, it's a feature that helps prevent taking off more hair than intended. When moving the micro-adjuster up from 1.9mm to 1.0mm, it's not necessary to push the button at all, just slide the lever up.
I'm sorry for my long response, Craig! We are always happy to help at support@briopg.com, please reach out if we can offer any assistance or answer any questions.
